如果它没有破灭

Mac OS X 10.3发货后一个月左右,I charted its adoption rate among Safari-using 万博manbetx贴吧 readers(This tracking is possible because the Panther versions of Safari aren’t available for Jaguar.) The gist is that about half of you upgraded within the first few days of Panther’s release, and within a month, somewhere between 75 to 80 percent of you had upgraded.

The stats for the first three weeks of this month put the current number at just under 90 percent (89.675 percent, for you stat nerds).

From its debut, Panther has been almost universally lauded as a significant and worthy improvement over JaguarSo, who are these people who have upgraded as of April 2004, but waited several months before doing so?

其中一些人购买了新的MacIf you were planning on a new machine, why bother paying for a copy of Panther to upgrade the machine you were getting ready to replace?

Most of these Panther-come-latelies, however, are just plain cautiousPeople with work and deadlines, and for whom a stable and reliable Mac running an older version of the OS is just fine, thanks — deadlines don’t get moved just because your OS upgrade went awry.

Exhibit A: Jeffrey Zeldman, who upgraded from Jaguar to Panther earlier this month.它进展不顺利

我的Panther之旅分阶段杀死了我的Titanium PowerBookFirst came software failure: Apple applications such as Safari quit on launch; the machine could not find the networkThen came kernel panics(This is where the machine reboots into a black and white Unix screen, spitting out Matrix-like error messagesTo exit, you must type the appropriate Unix commands, which implies that you know what they are.) Finally, the machine would not boot, period.

It took three days’ heavy digging to restore the Mac to operability. Along the way I discovered a couple of Apple design decisions that make sense under normal circumstances but turn problems into disasters when things go wrong.

His report detailing the entire experience is exquisitely detailed, and well worth reading — even if you, just like me and the vast majority of Panther users, upgraded to Panther without a hitch.

The fact the Panther upgrade worked perfectly for you, and for most of us, is not proof that Mr泽尔德曼肯定做错了什么。

先生也不会出现问题Zeldman an indication that Apple “doesn’t test” their updaters, or that they have rampant QA problems.

虫子发生了有些人甚至会通过最严格的QA测试It has always been the case, and always will be, that every upgrade of your OS ought to be preceded by a full backup.

Adding insult to injury, after he finally got Panther installed and running, Zeldman allowed Software Update to bump the machine to 10.3.3, and他最终无法打印The problem is that for upgrades, the Panther installer doesn’t create several new users, necessary for Panther, but which weren’t needed in previous versions of Mac OS XRunning Disk Utility’s Repair Permissions command can then leave you unable to print, because files which are supposed to belong to these new “users” can’t be assigned to them because the users don’t actually exist.

我在升级后不久就遇到了这个问题All OS X’s Panther Printing Fixutility corrected the problem. Unfortunately for MrZeldman, this utility only restored his ability to print to a networked printer;he’s still unable to print to a USB printer connected to his machine(I would have suggested this solution to Zeldman, but I’d forgotten about my similar experience until he mentioned it in his aforementioned post earlier today; I no longer remember trouble-shooting tips, I trust Google to remember them for me.)

At the end of his first article detailing his Panther saga, Zeldman writes:

作为消费者平台,OS X在竞争中领先多年As a platform for computer professionals with a solid Unix background, OS X is also years aheadBut I wonder if Apple has lost sight of the non-Unix-oriented creative professionals whose loyalty supported the company through its hardest times我们很多人We admire what Apple designs, we remain committed to the platform, and we want the company to succeedBut a simple OS upgrade should not fail, should not induce panic, and should not waste three days of a user’s life.

It’s also the case that design professionals tend to purchase Apple’s higher-margin, top-of-the-line hardwareThey’re not just loyal Apple customers, they’re profitable Apple customers.

然而,更重要的是,令人不安的事实是许多print design professionals are still using Mac OS 9 (or even 8.6). There is a huge “it just works” advantage that Mac OS 9 holds over OS X, and Zeldman’s recent experience exemplifies it.

OS updates didn’t always go perfectly on the old Mac OS, but when they went wrong, they very seldom left your Mac unbootableAnd small point updates — going from X.x to X.y — tended not to mysteriously break your ability to print.

When things went wrong on Mac OS 9, you could suss out the problem by dragging files into or out of the Extensions folder and restarting.

When things go wrong on Mac OS X, they often happen at a deeper levelFile permission and ownership problems, for example, are not something a typical Mac user can deal withIt’s not enough that Mac OS X doesn’t require any Unix nerdery whatsoever for day-to-day use — it should决不require Unix nerdery to recover from software updates, either.