The point of this essay/theory/rule of thumb is not about establishing what is the most efficient or effective user interface for a particular task它是关于建立什么感觉就像一个任务最方便的界面There’s a big difference.
Let’s say you conduct a rigorous test comparing two interfaces for the same task, A and BYour testing, based on measured observations of actual users, proves that A is the more efficient interface; but interviews with the test subjects show that they感知B作为更有效的接口Guess which interface the users will prefer?
理想情况下，接口应该都是是和感觉高效And I believe this “count the elements the user must deal with” guideline helps in both waysBut human nature is guided more by how things feel than how they are, and if there’s a radical notion at the heart of this, it’s that it might be more important for an interface to感觉效率高于是efficient, because that’s what drives human behavior.
IM不比电子邮件好，这不是一个论点If anything, I personally would argue that email is a far superior medium我更喜欢没有IM而不是电子邮件And I fully realize that in many cases, sending an email is in fact more convenient, or at least more efficient, than initiating an IM session (like, say, when you switch to iChat, look at your buddy list, and then realize your intended correspondent is not online and you have to send an email anyway)见上面的＃1点“Deal With It” was my attempt to explain why sending an IM can感觉like the quickest, easiest way to send someone a message, even if it actually isn’t.
It was not an argument that Backpack is a better calendar app than iCalMy comparison was very specific, comparing the two apps’ UIs for one specific task: entering a new event from the calendar’s monthly viewAnd yes, I’m fully aware that entering new events in iCal’s weekly and daily views is far easier, because you can drag or double-click at the precise starting time for the event, so you typically only have to enter a name for the eventBut I like monthly view, and I spend far more time looking at my calendar than editing events.