你相信谁,兰德尔斯特罗斯或你自己的眼睛?

Randall Stross本周末在“纽约时报”上的作品得到了很多关注,名为“AT&T承担责任,即使是iPhone的错误”(在原始标题中,仍然可见<TITLE>元素,“故障”是“故障”。)正如你可能猜测的那样,Stross的作品的主旨是,AT&T的网络不仅不是美国最糟糕的网络,而且实际上是最好Chronic iPhone problems in New York and San Francisco? Faulty iPhone hardware, which AT&T is either too polite or too afraid of Apple to state publicly.

我不买。

iPhone是最好的吗?电话on the market, in terms of things like signal strength and voice quality? I truly doubt itBut is it downright terrible? So bad as to explain the horrendous service iPhone customers on AT&T are seeing? Nothing in Stross’s article makes me think so:

  • Stross的主要来源是网络测试公司Global Wireless Solutions的总裁Paul CarterCarter承认AT&T是他公司的客户之一,Verizon不是我的意思是,来吧。

  • Stross的第二个来源是Root Wireless,该公司的数据来自某种在未命名的智能手机上运行的软件,当然(因为该软件在后台运行)意味着iPhone不包括在内。

  • 消费者报告的排名是AT&T的最后一次,Verizon的排名是基于实际的客户调查实际客户报告他们的实际经验。

  • If it’s the iPhone’s fault, not AT&T’s, why aren’t iPhone users around the world having the same problems as those here in the U.S.? How come iPhone carriers in Europe and Canada turned on tethering support as soon as iPhone OS 3.0 was released, and AT&T仍然, seven months later, has not? I’ve brought this up before and readers have argued that the U.S是一个比欧洲更大的国家,所以当然是美国运营商比欧洲的运营商更难但这个论点对我来说没有意义这不像是有一个AT&T单元塔为整个国家提供服务When it comes to providing coverage for a large city like New York or London or Paris, what difference does it make how big the rest of the country is? What’s different about providing wireless service in the U.S比欧洲不是人口稠密的都市区 - 这是人口稀少的农村地区但这是iPhone出现严重问题的都市区And what about Canada? Larger landmass than the U.S., tethering is available, and service quality is good.

  • If it’s crummy phone networking hardware in the iPhone, how come it’s still a problem in the iPhone’s third model year? If it’s Apple’s fault, wouldn’t they have addressed it by the time the 3GS hit? Stross’s implication is that Apple is an incompetent hardware maker.

  • 如果这是iPhone的错,为什么会有iPhone / AT&T接收问题更差over time? Doesn’t the correlation between the number of iPhones in use and the increase in complaints about AT&T strongly suggest the problem is network capacity?

  • 最后,如果AT&T的网络很好,这是iPhone的错,那就是手机在纽约和旧金山的AT&T获得一流的3G数据和语音服务?

因此,一方面我们有一个简单的理论,AT&T的网络很糟糕,特别是在大都市区域,特别是在纽约市和旧金山。

On the other hand, we have the theory that AT&T’s network is just fine because two network consulting companies say so, even though a Consumer Reports customer survey says otherwise, and it is the iPhone that is flawed, but the flaws are for some reason worse on AT&T than other carriers around the world, and just happen to be worse still in some cities than others, and Apple has been unwilling and/or unable to address these flaws in three model years.

我知道我把钱放在哪个理论上。